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Support & escalation
Can bulk senders get technical support for email delivery issues?
Bulk senders that meet all requirements described in our Email sender guidelines can submit an escalation for email delivery issues.
Before contacting tech support, make sure you’re following all sender guidelines.
Starting in February 2024, we won’t provide mitigation for email delivery issues to senders that don’t meet the guidelines.
For details about mitigation requests, visit the Sender contact form.